Private Care Staff and Personal Carers – Sydney
At Private Care, we believe in upholding the dignity and individuality of each person we care for. Our philosophy is to provide a caring and supportive environment so that each individual feels safe.
We also believe in treating others in the way that we wish to be treated. This means respecting your values, beliefs and needs, and providing a satisfying and caring experience.
Supporting your independence
Private Care staff have a philosophy of care that is supportive rather than controlling. We want to support you so that you can maintain independence and overall wellbeing. We assess your life circumstances and find ways of assisting you so you can keep on doing the things you love.
We are here to support you in your day-to-day tasks, to give you a hand in achieving your potential. Whether you live with disabilities, are declining with age, recovering from an injury or going through difficult circumstances, we are here to support you in leading a quality life.
Our philosophy of care is demonstrated by:
- Striving to achieve excellence in all areas
- Recognising the dignity and respect of each individual
- Treating others in the way that we would wish to be treated
- Having a listening ear and valuing what each individual is saying
- Having a genuine spirit of concern and hospitality for everyone
- Having empathy, care and concern for each other
- Creating a caring and congenial workplace
- Encouraging clients to maintain their optimum level of individual independence
- Remembering that we are visitors and have been invited into each client’s home
Matching a carer with your needs
We realise that each person has an unique personality. During the process of assessing your needs, we endeavour to match the carer’s abilities and personality to you.
We monitor the wellbeing of both you and your carer to ensure the relationship is successful. If you feel uncomfortable with your carer, please request a new carer at any time.
All our personal carers are personally interviewed, screened through Police Criminal Record Checks, and well-researched through verbal and written references. Many of our staff are registered nurses, or have a Certificate III or IV in Individual Support (aged, disability and/or community care). When carers commence work, they are provided with a detailed Private Care Handbook for guidance.
Professional development is provided to enhance carer skill and update their knowledge. The skills of our personal carers are regularly assessed to ensure the best of care to you, our client.
24 hour help available
Clients and carers have 24 hour access to a member of management if you have any questions or concerns. This service is provided seven days per week via our on-call service.